TERMS AND CONDITIONS

                                   EMPIRE MOVIEPLEX LTD. CONDITIONS OF ENTRY

1 if a booking has been made on the website or over the phone by credit card, at leat  2 hours notice must be given to the cinema if you cannot attend the movie, otherwise the full amount of the original booking will be charged to your credit card.

2. if a booking has been made through a cash transaction in the cinema, at least 2 hours notice must be given if you cannot attend the movie, the tickets must be handed back to the cinema to get a refund

 

 IN THE INTEREST OF CUSTOMER COMFORT  SAFETY AND ENJOYMENT,

 NO GLASS BOTTLES PLASTIC BAGS CANS OR CHEWING GUM .

 NO TAKE AWAY FOODS OR ALCOHOLIC DRINKS ALLOWED. ALL EXCESS BAGGAGE MUST BE STORED AS REQUESTED.  .MANAGEMENT RESERVES THE RIGHT TO REFUSE ADMISSION.

PERSON/PERSONS ACTING IN AN UNRULY FASHION BEFORE ENTERING THE MOVIE THEATRE MAY BE ASKED TO LEAVE OR REFUSED ENTRY TO MOVIE THEATRE

PERSON / PERSONS USING THREATENING OR ABUSIVE LANGUAGE TOWARDS A STAFF MEMBER WILL NOT BE ADMITTED AND MAY BE REFUSED ADMISSION IN THE FUTURE

PERSONS ASKED TO LEAVE THE CINEMA  DUE TO UNRULY/ ABUSIVE BEHAVOIUR ARE NOT THE RESPONSIBILITY OF THE CINEMA

WE ASK ALL PATRONS TO ACT WITH DUE CARE WHILE  ON THE CINEMS PREMISES.

ALCOHOLIC BEVERAGES ARE NOT ALLOWED ON THE CINEMA PREMISES, IF YOU ARE FOUND TO HAVE ALCOHOL IN THE MOVIE THEATRE YOU WILL BE ASKED TO LEAVE WITHOUT REFUND.

PERSONS WHO ARE OF  A DISTURBANCE  TO OTHER PATRONS ie SKIPPING SCREENS EXCESSIVE TALKING EXCESSIVE LAUGHING, CONSTANT MOBILE PHONE USE)  IN THE THEATRE WILL BE ASKED TO LEAVE WITHOUT REFUND.

FOR THE COMFORT AND SAFETY OF PATRONS E-CIGARETTES CAN NOT BE USED ANYWHER ON THE PREMEMIS 

ALL CHILDRN FROM THE AGE OF 2 YEARS  MUST BE PAID FOR.

FAMILY TICKET 2 ADULTS & 2 CHILDREN  OR 1 ADULT & 3 CHILDREN  APPLIES ONLY TO GEN. CERT  PG & 12A MOVIES

students must show a valid 3rd level  student card

 CHILDREN UNDER THE AGE OF 12 YEARS MUST BE ACCOMPANIED BY AN ADULT  AS WE CANNOT BE RESPONSIBLE FOR THEIR WELFARE.

 WE RESERVE THE RIGHT TO REFUSE ADMISSION TO CHILDREN WHO ARE UNACCOMPANIED.

WE TRY TO ACCOMMODATE BABIES AS BEST WE CAN,

AGE RESTRICTIONS APPLY, BABIES WILL ONLY BE ADMITTED TO GEN. PG. AND 12 CERTIFICATES BEFORE  7 PM

WE ASK THAT YOU RESPECT OTHER CUSTOMERS ENJOYMENT OF THE FILM. IF YOURBABY BECOMES  DISTRESSED,

WE ASK THAT YOU LEAVE THE AUDITORIUM 

FOR A BABY IN YOUR ARMS THERE IS NO CHARGE,  HOWEVER IF YOUR CHILD NEEDS TO TAKE UP A SEAT

 YOU WILL BE ASKED TO PAY A CHILD PRICE.

 CUSTOMERS WHO ARE AGED 15 AND OVER  ARE CLASSIFIED AS ADULTS FOR THE PURPOSES

OF THE MANDATORY CONDITIONS OF EXHIBITION OF FILMS RELATING TO THE PROTECTION

OF CHILDREN FROM HARM AS CONTAINED IN THE LICENSING ACT 2003

 THE CINEMA IS BOUND BY THE CENSORSHIP ACTS 

   EVIDENCE OF AGE MAY BE REQUESTED,

 

   FOR FURTHER INFORMATION VISIT  WWW.IFCO.IE

 

EMPIRE MOVIEPLEX MOBILE APP

 

This policy is only valid if you obtained and installed the app via an official distribution channel. These are the Google Play Store for Android, the Apple App Store for iOS, the Microsoft Store for Windows Phone, and the Amazon App Store for Fire. If you installed the app for anywhere else, then it is not genuine. Please remove and install from an official vendor.

The app includes Google analytics which is turned on by default. This is simply used for statistical reasons to help improve our app, and understand what our users are interacting with. No identifying information about the user is sent to us, and is all controlled using the Google Analytics frameworks.

There is an easy to find option within the app which will opt you out of the Analytics system, this option persists as long as the app is installed. Reinstallation will reset this. However can be opted out again.

Some limited personal data can be stored by the app at the choice of the user, such as email address and phone number. These can be cleared at ease from the settings screen. The app in no way stores, or persists sensitive information, such as card details. None of these details are sent to any other app, or system within the device itself, and cannot be access externally from any other app.

The app can request your GPS location when using the map feature to find directions to the cinema/site. This is controlled by the operating system and not our actual app. This data is not stored in anyway.